Warranty & service

Let's get it
swimming again.

You're still family after the build. Send us the details and a few photos — photos help our service team diagnose faster and often save you a trip charge.

Urgent?(972) 775-1444

HoursMon–Fri, 9 AM–5 PM

Photos are required

Wide shot of the area, plus a close-up of the issue (and the equipment pad label if it's equipment related).

Submitting doesn't confirm coverage — we'll review your warranty details and follow up.